FAQs
Frequently Asked Questions (FAQ)
Placing an Order
1. How do I place an order?
Once you’ve found the products you love, simply:
- Click the “Add to Cart” button.
- When you’re ready, go to your Shopping Cart and click “Check Out.”
- Follow the instructions to enter your shipping and payment details.
- Confirm your order, and we’ll take care of the rest!
After placing your order, you’ll receive a confirmation email with your order details.
Shipping & Delivery
2. How does shipping work?
We partner with global merchants and artisans to bring you unique and high-quality products at the best prices.
- Processing Time: 1-3 business days
- Shipping Time: 7-12 business days
Once your order is shipped, you’ll receive a tracking number so you can monitor its journey to your doorstep.
3. Do you offer free shipping?
Yes! We offer FREE shipping on all orders.
4. Can I change my shipping address after placing an order?
We can update your shipping address within 24 hours of order placement. If you need to make a change, contact us ASAP at Lightco4u@gmail.com.
Returns, Cancellations & Refunds
5. Can I cancel an order?
Yes. Send us an email at Lightco4u@gmail.com with your order details, and we’ll process your cancellation within 24-48 hours.
6. What if I’m not satisfied with my purchase?
For all products, if there’s an issue, contact us, and we’ll work to make it right!
7. How do I request a refund?
Simply email us at Lightco4u@gmail.com with your order number and reason for return, and we’ll guide you through the return process.
Payments & Security
8. Which payment methods do you accept?
We accept:
✅ Credit & Debit Cards
✅ PayPal
✅ Bank Transfers (via PayPal)
9. Is my personal information safe?
Absolutely! Our site is protected by SSL encryption, meaning all transactions and personal details are 100% secure. We never share your information with third parties.
Product Information & Benefits
10. How does the Filter Shower Head improve my shower?
- Removes chlorine, heavy metals & impurities that can dry out your skin and hair.
- Increases water pressure for a spa-like experience.
- Enhances your skincare & haircare products by preventing hard water buildup.
- Installs in minutes—no tools required!
- Long-lasting filter (up to 6 months per replacement).
11. How does the Volcano Humidifier work?
Our Volcano Humidifier is designed to:
- Purify & humidify the air to improve breathing and reduce dryness.
- Create a soothing ambiance with its unique lava mist effect.
- Enhance sleep quality by keeping air moisture balanced.
12. What is the Galaxy Sky Robot?
The Galaxy Sky Robot is a smart home projector that turns your space into a stunning galaxy of stars and nebula clouds! It features:
- Multiple light modes & colors
- 360° rotation for a dynamic cosmic experience
- Remote control & timer settings for ultimate convenience
Need More Help?
If you have any other questions, feel free to reach out! We’re here to help.
📧 Email us at: Lightco4u@gmail.com